Customer Care

Returns:

If you are unsatisfied with the condition of the product, we will exchange unused goods for a new copy within 30 days of the purchase date, if the item is still available. Please call our office at (949) 756-0600 between 9-4:30 PST (M-F) to initiate a return request. There is a 10% restocking fee on all returns, except for items we consider to have manufacturing defects.

Our customer care department will issue a Return Merchandise Authorization (RMA) number once your return is reviewed and approved. It may take up to 3 business days for us to respond to you with your RMA.  

Once you have your RMA, kindly return your package with the RMA number written on the original packing slip.

Note that once we receive your product back, we will need 1-3 business days to inspect it before any refunds are issued, or replacements sent.

Please send return merchandise to:

Three Sixteen Publishing
RMA Department
17692 Cowan, Suite 200
Irvine, CA 92614

A Note About Leather Bibles:

Animal hides can at times bear some unique markings. These features in the grain of the leather can be likened to the uniqueness of fingerprints. Over time, the handling and wear of a Bible depends on the user and environment the Good Book finds itself in. When proper care is given, a genuine leather Bible can last for several decades, or even a lifetime. We hope the quality and care put into a Steadfast Bible will prove a close companion for many years to come.

Please email us at info@316publishing.com and include the words “INTERNATIONAL ORDER” in the subject line. Provide the following information and we will respond within 2 business days with shipping options and costs available to you.

  • Your Complete Address
  • The quantities and products you are interested in purchasing.
  • Your payment method – please list one of the following:
  • PayPal / Mastercard / Visa